Because the overseas logistics is selected by the mall where you purchase the items, we cannot determine the specific arrival time at the warehouse. You can check the logistics track of the shipped packages in the mall order. It is recommended that you use the merchant's logistics order number to submit the forecast information to our official website first, and you will be notified by email after the goods are put into storage!

In order for you to obtain insurance claims conveniently, quickly and smoothly, please read the following insurance claim process carefully.

Here is the detailed process of purchasing goods at Pan-Express.